Terms of Use

  • Terms of Use
    Use of Site By accessing or purchasing from this website, you agree to use our site for lawful purposes only and not to violate the rights of others.
  • Product Information
    We do our best to accurately describe and photograph our products. Because our sauces are handmade in small batches, slight variations in flavor, color, or packaging may occur.
  • Health & Safety Disclaimer Our products may contain hot peppers and other ingredients that can cause irritation or allergic reactions. Use with caution, especially our extra-hot varieties. By purchasing, you acknowledge and accept the risks associated with consuming spicy foods.
  • Orders & Payments
    All payments are processed securely via WooPayments. Prices are listed in U.S. dollars and may change without notice.
  • Shipping & Delivery
    We ship orders as quickly as possible, typically within 3 business days. Shipping times may vary by carrier. We are not responsible for delays once the package is in the hands of the carrier.
  • Returns & Refunds
    Due to the nature of food products, all sales are final. If your order arrives damaged or incorrect, please contact us within 7 days for assistance.

Privacy & Cookies

  • Information & Privacy
    Information We Collect When you place an order, we collect your name, billing/shipping address, email address, and payment details.
  • How We Use Your Information
    • To process and ship your order
    • To send order confirmations, updates, or customer support responses
    • To improve our website and offerings
  • Sharing of Information
    We do not sell or rent your personal information. We only provide information to third parties necessary to process payments (WooPayments/Stripe) and deliver your order (shipping carriers).
  • Cookies
    Our website uses cookies to improve your browsing experience and support cart/checkout functionality.
  • Data Security
    We use industry-standard practices to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.
  • Contact Us
    For questions about these Terms or our Privacy Policy, please email us at support@creapsauce.com.